Shipping & Delivery Policy

Delivery Timeframes

Thank you for choosing AuroraPeakGear. We currently ship exclusively within the United Kingdom to maintain a smooth and reliable delivery experience. All UK orders include Free Shipping.

  • Order Cut-Off Time: 16:00 (GMT). Orders placed after this time will be processed the following business day.

Order Handling
Time

1–2 business days.

Transit Time

4–6 business days.

Total Estimated
Delivery

5–8 business days (includes both processing and transit times).

How We Ship

At AuroraPeakGear, we partner with trusted UK carriers to ensure a smooth and reliable delivery experience.

Standard parcels are typically delivered via Royal Mail or DPD.

For selected higher-value orders, we may use DHL or FedEx for additional security.

A tracking link will be provided once your order has been dispatched.

Track Your Package
Track Your Order

Tracking details are sent via email within 1–2 business days after your order is placed.

Shipping Costs

Free UK Delivery

All orders delivered within the United Kingdom qualify for Free Shipping, with no minimum purchase required.

All-Inclusive Pricing

The price displayed at checkout is the final price you pay. All applicable VAT is included, and there are no additional customs duties or hidden charges for deliveries within the United Kingdom.

Lost Packages in Transit

In the rare event that your item is lost in transit, please contact us immediately at support@aurorapeakgear.com. We will either issue a full refund or re-ship the items to ensure your satisfaction.

Contact

If you have any questions regarding shipping or your order, please contact us, and we usually respond within 24 hours during our customer service hours.

+44 7494 375649

support@aurorapeakgear.com

Monday to Saturday: 9:00 am to 6:00 pm

48 Thundersley Park Road, Benfleet, SS7 1ET, United Kingdom

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