Warranty Policy
At AuroraPeakGear, we are committed to delivering high-quality outdoor tactical pants built for durability, comfort, and performance. Our warranty policy is here to ensure your satisfaction and protect your purchase. Please review the details below:
1. Limited Warranty Coverage
AuroraPeakGear offers a limited warranty against manufacturing defects for a period of two (2) months from the date of purchase. This warranty applies to issues in materials or workmanship that occur during normal use of our tactical pants.
2. Warranty Claims
If you believe your AuroraPeakGear pants have a manufacturing defect, please contact our Customer Support team at support@aurorapeakgear.com within the warranty period. Be sure to provide proof of purchase (such as your order number or receipt) to initiate the claim process.
3. Warranty Exclusions
This warranty does not cover:
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Normal wear and tear (e.g., fabric abrasion, fading)
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Damage from accidents, improper use, or negligence
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Failure to follow care instructions
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Modifications or repairs not authorized by AuroraPeakGear
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Damage caused by external factors such as natural disasters
4. Warranty Resolution
Upon receiving your claim, our team may request additional information, including photos or a description of the issue. If the issue is confirmed to be a manufacturing defect, we will, at our discretion:
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Repair the item
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Replace it with the same or similar product
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Provide a refund of the original purchase price
5. Warranty Limitations
AuroraPeakGear’s responsibility under this warranty is limited to the repair, replacement, or refund of the defective product. We are not liable for any indirect or consequential losses resulting from the defect.
6. How to Contact Us
For warranty-related inquiries or to start a claim, please reach out to our support team at support@aurorapeakgear.com. We're here to assist you and ensure your satisfaction.
At AuroraPeakGear, we stand behind the craftsmanship of our tactical pants and are proud to support those who rely on our gear in their daily adventures. Thank you for choosing AuroraPeakGear.